AccessUnited: Take Action

Career Opportunities

Since its charter in 1905, United Bank has been a growing organization. One of the key components to that growth has been the talented, quality people we have employed over the years.

Whether you are an experienced banker, new to the industry, or interested in entering the industry, United Bank offers employment opportunities that will compliment your professional and personal goals. We welcome those who share our interest in customers and who can have a positive impact on our organization’s growth and development. We offer excellent benefits, for both hourly and salaried employees and we have provided a brief summary for you to review. You can also explore current openings by browsing our menu of Available Positions. Applications are accepted only for available positions.

For more information, you may choose a topic from under the heading About United Bank at the left. This will provide you with an overview of our organization and the markets we serve.

For more information on the Available Positions posted above, please call 770-227-6000.

Human Resources Department
United Bank
P.O. Box 1010
Griffin, Georgia 30224

The Human Resources Department is located at 110 W. Oak St., Griffin, GA.

Night Lead Customer Service Agent

Job Summary

The Lead Customer Service Agent assists in the supervision of the contact Center. Ensures that quality customer services are provided during the shift. Assists with the routine day to day operations of the ContacatCenter. Responsible for independently asse4ssing and processing inbound calls to accomplish a satisfactory outcome for a customer, as well as the Bank. These calls require initiative and judgment, and errors may cause considerable confusion and adversely affect customer relationships. Monday through Friday. Some Saturdays required. Hours 2:45 p.m. - 11:00 p.m.

Job Functions

Assist customers with account information
Demonstrate knowledge of United Bank's products and services and match them appropriately to customer needs
Performance of other projects, tasks, or duties as assigned or requested.
Assists with managing the Contact Center and accomplishing its goals.
Assists with sales support training, coaching, recognition and subordinate development.
Confers with the Manager in resolving routine staff problems.
Provides support to staff in resolving customer issues.
Provide Exceptional customer service by telephone.
Other duties may be assigned.

Job Requirements

Quick learner, energetic, articulate, and detail oriented.
Must exercise some judgment with moderate supervision.
Be knowledgeable of bank products, and able to answer basic customer inquiries.
Must have outstanding telephone and people skills.
Excellent customer service skills
Excellent communication skills
Demonstrate ability to answer basic customer inquiries
Must be available to work some Saturdays as scheduled.
Some Banking Experience
Ability to handle more than one task at a time.
Ability to deal tactfully with customers and co-workers.
Attention to detail and confidentiality a must.
Handle sensitive information of the bank and customers in confidence.
Must be flexible and willing to work hours/days as needed by department.
Previous managerial/supervisory experience a plus.
Demonstrate a "team" attitude toward the bank and coworkers.
Successful completion of in-house training and orientation.
Handle sensitive of the bank and customers in confidence.
Display a high degree of character and ethics.
Represent the bank in a professional manner within the community.
Comply with the bank's internal Personnel Policy.
Sign release to allow United Bank to perform a credit and criminal background check. Must have, and maintain a satisfactory personal financial record and background history.
Professional dress and demeanor required.
High School Diploma or GED.

Job Location

Contact Center/Zebulon

Contact Center Agent - Part Time

Job Summary

To provide exceptional customer service via the telephone. To assist customers with account relationships and effectively match products and services to customers' needs. Monday through Friday. Some Saturdays. Two positions available: one shift is 10:00 a.m. - 2:00 p.m.; the other is 4:00 p.m. - 8:00 p.m.

Job Functions

Provide Exceptional customer service by telephone.
Assist customers with account information
Demonstrate knowledge of United Bank's products and services and match them appropriately to customer needs
Comply with the Bank's internal Personnel Policy.
Performance of other projects or task as assigned.
Other duties as may be assigned.
Other duties may be assigned.

Job Requirements

Must be flexible and willing to work hours/days as needed by department.
Quick learner, energetic, articulate, and detail oriented.
Must exercise some judgment with moderate supervision.
Be knowledgeable of bank products, and able to answer basic customer inquiries.
Must have outstanding telephone and people skills.
Demonstrate a "team" attitude toward the bank and coworkers.
Excellent customer service skills
Excellent communication skills
Demonstrate ability to answer basic customer inquiries
Must be available to work some Saturdays as scheduled.
Some Banking Experience
Ability to handle more than one task at a time.
Ability to deal tactfully with customers and co-workers.
Attention to detail and confidentiality a must.
Handle sensitive information of the bank and customers in confidence.
Demonstrate a "team" attitude toward the bank and coworkers.
Successful completion of in-house training and orientation.
Handle sensitive of the bank and customers in confidence.
Display a high degree of character and ethics.
Represent the bank in a professional manner within the community.
Comply with the bank's internal Personnel Policy.
Sign release to allow United Bank to perform a credit and criminal background check. Must have, and maintain a satisfactory personal financial record and background history.
Professional dress and demeanor required.
High School Diploma or GED.

Job Location

Contact Center/Zebulon

United Bank is committed to providing equal employment opportunity for all qualified persons. It is the policy of the Bank to make any employment-related decisions without regard to race, age, color, religion, gender, sexual orientation, national origin, veteran status or disability. United Bank is an equal opportunity employer and requires a negative drug test for employment.